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Facebook Messenger (M2)

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Zestard’s Facebook Messenger for Magento 2 integrates Facebook Messenger with your store to provide live chat support for better communication with your customers.

v1.0.0
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Important Features of Facebook Messenger (M2)

  1. Easily integrate messenger by adding your Facebook Page ID.
  2. Set Messenger icon at Desktop & Mobile view.
  3. Set the position of Messenger icon for Desktop & Mobile view.
  4. Set color of Messenger Icon based on your theme.
  5. Set login greeting message from the backend.
  6. Select single/multiple pages where the messenger icon should display.
  7. Easy to use and install.
  8. Solve Customers queries quickly.
  9. Enhance the user experience.

Screenshots

Zestard’s Facebook Messenger for Magento 2 integrates Facebook Messenger with your store to provide live chat support for better communication with your customers.

The integration of Facebook Messenger into your store can make communication easy and help you solve your customer’s query quickly. Using Facebook Messenger Extension, you can easily keep in touch with various customers at a time. The chatbox helps you send and receive messages from customers instantly.

In the growing modern era, the chat is always a better solution to be in touch with your customers.  As per the growing users on Facebook, our extension helps you to connect & solve the queries of your customers faster. A quick answer always helps you grow your business and helps you improve your relations with customers.

For Eg: If you want to solve your customer's queries instantly & want to connect with them at any time then chat application always proves the best solution as everyone will have the Facebook application installed on their phone. With the help of Facebook Messenger, you can instantly solve customer queries related to products, Bulk Orders, Payment & Refunds, etc. which helps you to convince them easily and provide the best service to them leading to growth in your business.

Account & Pricing

If you want to use this extension, you must have a Facebook account. You can easily download Facebook Messenger for FREE from the Google Play Store or Apple App Store. No additional fees are charged for the Messenger service at this time.

Main Features

  1. One step login with Facebook.
  2. Customers can directly chat with the support team via Facebook Messenger.
  3. Admin can set a greeting message that will appear to the customer on click of Messenger Icon from the backend.
  4. Ability to set the Messenger Icon color based on the store theme for the Facebook chat window.
  5. Admin can easily enable Messenger by just adding the Facebook Page ID of the account who will be chatting with the customers.
  6. Select whether to display the Facebook Messenger icon at Desktop, Mobile or Both views from the backend.
  7. Allows admin to set the position of the icon i.e. Bottom-Right, Bottom-Left, Top-Right or Top-Left based on your needs.
  8. Admin can select the single or multiple pages on which you want to display the Facebook Messenger icon.

How to Install Facebook Messenger M2 extension?

Once you have purchased & downloaded our extension follow the below steps to install the extension. The easiest way to install a Magento 2 extension is using SFTP or FTP. To do this, first, download our Facebook Messenger module and follow the below steps:

  1. Unzip the extension.
  2. Login to your root directory via FTP or SFTP.
  3. Go to the below path in your remote directory app/code/
  4. Create directory Zestardtech and under that create subdirectory FacebookMessenger
  5. Now upload all the unzipped code into Zestardtech/FacebookMessenger directory.
  6. Then open your SSH or Terminal.
  7. Go to your root directory and RUN below 5 commands step by steps:
    • php bin/magento module:enable Zestardtech_FacebookMessenger
    • php bin/magento setup:upgrade
    • php bin/magento setup:di:compile
    • php bin/magento setup:static-content:deploy -f
    • php bin/magento cache:clean
  8. If you didn't get any error during the commands execution process then our extension is successfully installed in your store.

To Note: If you face any error during this process then please either share the screenshots or share credentials of your store at our email id support@zestard.com and will help you install the extension properly.

Version 1.0.0 - September 17, 2019
  • Initial Release - One step login with Facebook. Customers can directly chat with the support team via Facebook Messenger.

General Questions

Yes, you can change the position of Facebook Messenger Icon. Go to Stores → Configuration → ZESTARD TECHNOLOGIES → Facebook Messenger and from the dropdown “Icon Position in Desktop” you can select the position to Top-Left, Top-Right, Top-Middle etc based on your needs.

Go to Stores → Configuration → ZESTARD TECHNOLOGIES → Facebook Messenger and from General Configuration => Facebook Page ID - you need to add your Facebook Page ID here to add it to your Website or Store.

Yes, you can set your desired theme color of Facebook Messenger. From configuration, you can set your theme color from the "Messenger Theme Color" field and it will reflect on the frontend.

Yes, you can display the Facebook Messenger icon on particular pages which you select from the backend. From configuration, you can select the page(s) from the “Icon Display on Pages” field from the backend on which you want to display icon.

Yes, This module facilitates you to enable this Facebook Messenger icon for desktop view or mobile view or for both views.

Go to Stores → Configuration → ZESTARD TECHNOLOGIES → Facebook Messenger and from General Configuration => Enable Module =>Yes/NO you need to select "YES" to enable this extension.

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